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| How do I change my password? |
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| The network and e-mail use the same username and password. Changing your password requires you to be logged into a computer running Windows 2000 or XP Pro joined to the JC domain. There are also password complexity rules in place to protect you. To change your password follow the steps below: |
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- After you have logged into Windows 2000 or XP Pro press Ctrl, Alt, and Delete.
- On the dialog box that appears click on the Change Password button
- There are three boxes to fill, Old Password, New Password, and Confirm New Password;
- Old Password is your current password
- New Password is the new password of your choosing
- Confirm New Password is the same password that you typed into New Password
- Click Ok
- Click Ok
- Click Cancel, and you password has been changed
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| If you are not on campus and/or not on a computer with Windows 2000 or XP Pro you will not be able to change you password. |
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| What are the Password Complexity Rules? |
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| To help protect user's passwords from being guessed and/or cracked we have enforced password complexity rules. The rules are grouped into to categories. Group 1: all rules must be followed. Group 2: 3 of 4 rules must be followed. Following the rules are recommendations for good passwords, while these do not need to be followed they are a good practice to use to keep your password safe. |
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| Group 1 (all) |
- Password must be 6 characters or longer.
- Cannot contain your first, last or user name.
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| Group 2 (3 of 4) |
- Must contain a capital letter (A ... Z)
- Must contain a lower case letter (a ... z)
- Must contain a number (1,2,3,4,5,6...)
- Must use a symbol ( !,:,?,<,~,*...)
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| Password Recommendations |
- Don't use a word that can be found in any dictionary, in any language.
- Don't use personal information such as your phone number, birthday, cat's name, or mother's name.
- Select a password that is easy for you to remember but difficult for anyone else to guess.
- Sometimes, people combine several words together and form a phrase that is not in any dictionary. For example, using the previous suggestions, combine the words ate, my, and hat to form the password 8my$Hat.
- Another common technique takes a favorite phrase or song lyric and creates a password using the first or last letter of each word. For example, using the phrase "Jamestown College is a great school" and incorporating the previous suggestions, you could use the first letter of each word and create the password jC%iags.
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| I can't remember my password. What should I do? |
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| If you have forgotten your password, you may stop by the Helpdesk to change it. Be prepared to show Photo ID. |
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| I'm new here. What's my password? |
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| New students get their username and password in their orientation packets. If you didn't receive a username and password in your orientation packet you must stop by the helpdesk to fill out a Used ID request form. When requesting a username you must have you student ID with you. The first time you log in, you will be required to change your password. If you need assistance, please come to the Help Desk in Sorkness. |
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| Why is it so important to change my passwords? I don't care if someone sees my e-mail. |
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| Unfortunately there are hackers who think it's fun to try to break into computer systems. Computer Services takes every possible precaution to prevent this from happening, but we need everyone on campus to do their part by changing their passwords regularly and choosing secure passwords. If passwords are changed often, and secure passwords are used, the chances of hackers obtaining access to the College's computer systems is greatly reduced. |
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| Can I use my birthday or my dog's name as my password? |
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| No. You should never use any information which someone might know about you, such as your birth date, phone number, social security number, address, license plate number, pet's name, etc., as your password. You should also never use any word that can be found in any dictionary in any language as a password. |
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| The most secure passwords are a combination of symbols, numbers and letters. Passwords must be between 6 and 8 characters, with no spaces. For example: cool car! - typed c001car! (utilizing the numbers 1 and 0 in place of the letters L and O, and !). |
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| Can I use the same password I used last time? |
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| No. You must change your password to something different each time it expires. You may use a password which you have used at some time in the past, but you may not reuse the same one more than once in a row. |
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| Can I let my friend log in with my password? |
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| NO! Jamestown College computing resources are only to be used by Jamestown College students, faculty, and staff with their own accounts. Each authorized user of College computer systems has his or her own account. Never share your passwords with anyone, and do not allow others to log into your account. If your friends have an account problem which prohibits them from logging in, they should come to the Help Desk to have the problem resolved. |
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| Do I have to go to Computer Services to have my password changed? |
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| No. You can change your password at any time from most computers on the campus network. Detailed instructions are available above. |
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| Are upper-case and lower-case passwords the same? |
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| No. Passwords are case-sensitive, so if you use upper-case letters when creating your password, you must type them that way every time you use your password. |
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| Assistance and Questions |
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| If you have any questions or need more information, please contact us via e-mail at helpdesk@jc.edu, or stop by the Help Desk in Sorkness 105. |
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